The latest The Sims 4 update appears to be causing problems for some players. Reports across Reddit claim antivirus software is detecting the game’s launcher as a Trojan immediately after the update installs.
Players say the issue begins as soon as the latest The Sims 4 update finishes through the EA App. In many cases, antivirus software quarantines TS4_Launcher_x64.exe, preventing the game from launching or repairing successfully.
Players report Trojan detections after The Sims 4 update
One player described what happened immediately after updating:
“I was forced to update after restarting the game, and immediately my virus detector pinged Trojan/Phonzy.A!ml in
C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_Launcher_x64.exe, so whatever they did, it’s registering as bad and won’t even repair the game now.”
Other players quickly reported similar experiences.
Another user wrote:
“Updated the game as usual when suddenly my antivirus detected the Trojan/Phonzy.B!ml and now, I won’t repair due to corrupted files.”
Meanwhile, another player explained that every repair attempt failed:
“I tried repairing the game again but the virus keeps coming and blocks the repair at 75%, and keeps sending me alerts.”
Several users also reported uninstalling and reinstalling The Sims 4, only to receive the same antivirus warning again.
However, not everyone has experienced the issue. Some players updated The Sims 4 without any problems, suggesting the reports may only affect certain systems or antivirus programs.
What should you do if The Sims 4 update is flagged?
If your antivirus has quarantined TS4_Launcher_x64.exe after installing the latest The Sims 4 update, there are a few precautions worth taking.
- Avoid downloading replacement game files from unofficial websites.
- Don’t disable your antivirus simply to launch the game.
- If the file has already been quarantined, run a full antivirus scan before attempting to repair the game through the EA App. Some players report the repair process failing at around 75%.
At the time of writing, EA has not publicly commented on the reports or confirmed what is causing the Trojan detections. Until an official statement is released, affected players may need to wait for further guidance or a follow-up update from EA.
